Privacy Policy
Effective Date: 2025-04-17
At Philip Boxing (philipboxing.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site, request callbacks via our Facebook/Instagram ads ("Call Now"), and use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other details you provide when signing up or requesting a callback.
- Usage Data: IP addresses, browser type, device identifiers, pages visited, and interaction data collected via cookies and tracking technologies.
2. How We Use Your Information
- Provide, personalize, and improve our services.
- Respond to your inquiries and fulfill callback requests.
- Send promotional materials, updates, and marketing communications (with your consent under CASL).
- Analyze site usage to optimize user experience.
3. Lead-Ad Collection & Callback Requests
When you click our "Call Now" button or request a callback via our Facebook or Instagram ads, we collect your phone number and name to connect you with Coach Philip. These leads are stored securely and used solely to schedule and deliver boxing training sessions.
4. Data Retention
We retain personal data (including callback leads) for 12 months from the date of collection, unless a longer retention period is required by law. After this period, data is securely deleted or anonymized.
5. Third-Party Services & Processors
We may share your information with:
- Meta Platforms (Facebook/Instagram Ads Manager) for lead collection and ad performance analytics.
- Google Analytics for site usage tracking.
- Our CRM provider for lead management.
These processors are obligated to maintain confidentiality and only use your data for agreed purposes.
6. How We Protect Your Information
We implement industry-standard security measures—encryption, access controls, and secure servers—to protect your data. In the event of a data breach, we will notify affected individuals and, if required, the Privacy Commissioner of Canada.
7. Cookies
We use cookies in the following categories:
- Essential: Necessary for site functionality.
- Analytics: Help us understand site usage (e.g., Google Analytics).
- Advertising: Enable personalized ads on Facebook/Instagram.
You can manage or disable cookies via your browser settings, but this may impact your experience on our site.
8. Your Rights & Opt-Out
- Access & Correction: Request a copy of your personal data or correct inaccuracies at any time.
- Withdraw Consent: Text STOP to +1 604-318-4887 to end callback requests, or click unsubscribe in any marketing email.
- Lodge a Complaint: Contact our Privacy Officer or file with the Privacy Commissioner of Canada.
To exercise any rights, email philipboxingcoach@gmail.com.
9. Cross-Border Data Transfers
Your data may be processed or stored outside Canada by our third-party processors (e.g., Meta, Google). We ensure appropriate safeguards, such as standard contractual clauses, are in place.
10. Governing Law & Privacy Officer
This Policy is governed by the laws of British Columbia, Canada. For any privacy questions or concerns, contact our Privacy Officer:
- Name: Philip
- Email: philipboxingcoach@gmail.com
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, it will be deleted promptly.
12. Changes to This Policy
We may update this policy periodically. The Effective Date will be revised accordingly. Please review this page regularly.
13. Contact Us
- Email: philipboxingcoach@gmail.com
- Phone: +1 604-318-4887
- Privacy Policy URL: https://philipboxing.com/privacy